Unfair General Terms in Banking Contracts: What to Watch Out For

General Terms and Conditions (GTCs) bind the client only when they are clear, specific and transparent. Whether a clause is unfair is assessed on the basis of good faith and established commercial practice.

Common examples include: unilateral interest rate changes, opaque fees and clauses that hinder the consumer’s right of defence.

In practice, handling such issues involves reviewing the contract, sending a formal notice, and, where necessary, challenging the clause or the entire contract in court.